Sales Contract

Distance Sales Agreement This Distance Sales Agreement (“Agreement”) regulates the rights and obligations of the Parties regarding the sale, delivery and other issues of the following products and/or services (“Product(s)”) that the Customer (“Consumer”) wishes to purchase by placing an order, including the cases where the Customer makes a transaction from the mobile device on the www.toptangrossmarket.com electronic commerce website belonging to the Seller (“www.toptangrossmarket.com”) (hereinafter referred to as “Our Site” or “www.toptangrossmarket.com Website”). Hereinafter, the Customer and the Seller will be referred to collectively as the “Parties” and individually as the “Party”. After the Customer approves this Agreement on the Gross Market Website, the price and expenses of the Product(s) ordered are collected from the Customer using the payment method the Customer has selected when placing the order. 1 - PARTIES CUSTOMER INFORMATION

Name Surname / Title
Delivery Address
Billing Address
Telephone
Email

SELLER INFORMATION

Seller Title : Gross Market

2 - DATE OF THE CONTRACT This Distance Selling Contract has been executed on the date when the Customer electronically approved/accepted the order on the www.toptangrossmarket.com website and the Preliminary Information, which constitutes an integral part of the Contract, has been sent by the Seller to the above Customer e-mail address, which has been notified to the Seller by the Customer, together with the order confirmation. 3 - PRODUCT/SERVICE SUBJECT TO THE CONTRACT, PRICE, PAYMENT AND DELIVERY INFORMATION Model, type, color, size, if any, number, unit prices of the Product(s) ordered by the Customer, total advance sales price (total amount) including all taxes, payment method (medium) chosen by the Customer, delivery and invoice address notified by the Customer, Customer's contact information are as follows.

Product / Service description Piece The amount
Total Price of Products
Shipping Fee
ORDER TOTAL PAYMENT AMOUNT (VAT Included)
Delivery Address
Person to be Delivered
Billing Address
Telephone
Email

4 - SUBJECTS TO WHICH THE CUSTOMER WAS INFORMED IN ADVANCE By placing an order on the website and accepting this contract, before entering into a payment obligation and before the establishment of the contract, the CUSTOMER accepts and declares that he/she has seen and examined all the explanations on the entire website and/or in the preliminary information that is an integral part of this contract, which are summarized below, and that he/she has been informed. 4.1. The title, contact information, current introductory information of the Seller and the professional organizations to which he/she is a member. 4.2. The purchasing stages of the Product(s) subject to the order/contract, the methods and tools that can be used to correct incorrectly entered information. 4.3. The basic characteristics of the products subject to the contract, the total price including all taxes and expenses, if any (the total amount to be paid by the Customer to the Seller including all taxes and expenses), the payment instruments (methods) accepted by the Seller, the shipping restrictions specified by the Seller. 4.4. Rules and restrictions regarding the delivery of the ordered products to the Customer, the issues that the Customer should pay attention to when receiving the cargo, information on delivery and cargo expenses. 4.5. Other payment, collection, delivery information regarding the Product(s) subject to the Agreement/Order and information regarding the fulfillment of the Agreement and the rights and obligations of the Parties on the aforementioned matters. 4.6. Situations in which the Customer has the right of withdrawal, conditions, period, method for exercising the right of withdrawal and the loss of the right of withdrawal if the Customer does not exercise the right of withdrawal in due time, and also products (goods and services) and situations/conditions for which the Customer does not have the right of withdrawal. 4.7. In cases where the Product(s) for which the Customer has the right of withdrawal is damaged or changes due to the Customer’s failure to use the Product(s) in accordance with the instructions for use, normal operation or technical specifications within the withdrawal period, the withdrawal request may not be accepted. 4.8. Rules/conditions to be followed regarding the Customer returning the Product(s) purchased within the framework of the right of withdrawal or in accordance with the relevant laws and the Agreement to the Seller and receiving a refund of the price of the Product(s). 4.9. The Customer being a legal entity and/or real persons acting on behalf of a legal entity cannot use the right of withdrawal and other consumer rights for products purchased for commercial or professional purposes and not as the End Consumer. 4.10. The security, confidentiality, protection/processing/use of personal data applied by the Seller, communications to be established with the Customer (electronic and other), permissions given by the Customer to the Seller on the above-mentioned issues, the legal rights of the Customer and the Seller and the methods of exercising the rights of the Parties. 4.11. This Distance Sales Agreement and the Preliminary Informations, which are an integral part of it, are seen on the website before the Customer places an order with the Seller and assumes a payment obligation and after the Agreement is approved and established by the Customer, it is sent to the e-mail address provided by the Customer together with the order confirmation, stored by the Customer and accessible at all times, and the Seller will keep the above-mentioned Agreement and Preliminary Informations for three years. 4.12. In case of dispute (except for the exception in Article 4.9 above), the Customer may apply to the Provincial/District Arbitration Committees and Consumer Courts in accordance with the relevant provisions of the Consumer Protection Law No. 6502 regarding consumer complaints. 5 - RIGHT OF WITHDRAWAL The Customer cannot return the Products purchased through the Website. In addition, the Customer does not have the legal right of withdrawal in Contracts regarding certain goods/services, even if the Customer has not used and/or benefited from the Product(s). Product(s) for which the right of withdrawal is not possible to be used and Contracts related to such Product(s) are as follows; a) Product(s) prepared in line with the requests or personal needs of the Consumer b) Product(s) whose protective elements such as packaging, tape, seal, package have been opened after delivery; c) Services performed instantly in an electronic environment or intangible Product(s) delivered instantly to the consumer d) Contracts regarding services that are started to be performed with the approval of the Customer before the expiration of the right of withdrawal period. e) Contracts regarding other goods-services that are generally accepted outside the scope of distance sales in accordance with the relevant legislation and Product(s) that the Customer purchases for commercial and/or professional purposes and not as the final consumer. In cases where there is a legal right of withdrawal, the Customer is legally responsible for changes and deteriorations that occur due to the product not being used in accordance with its operation, technical specifications and instructions for use during the withdrawal period. If the Customer does not act in accordance with the responsibilities specified above, he/she may lose his/her right of withdrawal regarding the Product(s). The Customer must send the product back to the Seller within ten (10) days from the date of notification regarding the use of the right of withdrawal. The right of withdrawal cannot be used in cases where the right of withdrawal is not provided for by law. If the Customer does not use the right of withdrawal in a proper manner or on time, he/she loses his/her right of withdrawal. Provided that the above-mentioned requirements are fulfilled by the Consumer in due time and in accordance with the procedure, the price of the Product(s) will be refunded to the Customer within 7 days from the date of receipt of the withdrawal notice, in a manner appropriate to the payment method used when purchasing the Product(s). In all other cases where the Customer exercises his/her right of withdrawal or returns a product excluding defective products, any money earned from the returned order, points or gift certificates, etc., will be cancelled. 6 - SECURITY, CONFIDENTIALITY AND PERSONAL DATA PROTECTION, COMMUNICATION, INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS RULES are entered from devices belonging to Consumers, and the responsibility for taking the necessary precautions to protect them and prevent them from being accessed by unrelated persons belongs to the Consumers, including viruses, Trojan horses and similar harmful applications. 6.2. Communication security on the Website is provided with a 256-bit SSL certificate, a secure connection is used not only on the payment page but also throughout the entire site, and access to the site is not allowed without a secure connection. On the Website, the card information entered by the Consumer into the credit card payment interface can only be used to be transmitted to the Consumer's bank and is never recorded in the database. In addition, as an additional security measure, the Consumer can only make a 3D secure payment transaction with a Credit Card on the Website. In the Consumer's 3D secure transaction, a single-use password is asked on a separate page opened by the bank. This password is sent by the Consumer's bank to the mobile phone where the Consumer's credit card is registered. If the Consumer enters and approves the single-use password sent to his/her mobile phone on this separate page opened by the bank within the specified time, the payment transaction is completed. 6.3. The information (data) obtained by the consumers during their membership to the Website and/or shopping may be recorded, stored in magnetic and/or paper archives, updated, shared, transferred, used and processed in other ways indefinitely or for a period to be determined by the specified parties and their successors for the provision of various products and services, all kinds of information, advertisement and promotion, promotion, sales and marketing, membership applications and other electronic and other commercial/social communications by their current and future affiliates, subsidiaries, partners, successors and/or third parties/organizations to be determined by them. The said data may be shared with the competent authorities and courts when required by law. 6.4. The consumer approves and permits the use, sharing and processing of their current and new personal and non-personal information (data) within the scope above in accordance with the protection of personal data, regulation of electronic commerce and other relevant legislation in force and the establishment of commercial and non-commercial communications with them by electronic and/or other methods. 6.5. Consumers may stop the use and processing of data and/or communications at any time by reaching out through the communication channels specified above. In line with the clear notifications of consumers in this regard, the processing of their personal data and/or communications with them will be stopped within the legal period. However, the preservation of their data that is legally required to be stored and the necessary data processing and communications that are legally possible (the consumer having a delivered order, having a current order, having an order in the return process, the obligation to communicate for a refund, etc., but not limited to the examples mentioned) will continue. 6.6. The rights that consumers have regarding their personal data that they share with the Personal Data Protection Law are as follows; To learn whether or not personal data has been processed, to request information about personal data if it has been processed, to learn the purpose of processing personal data and whether or not it has been used in accordance with its purpose, to know the third parties to whom personal data has been transferred domestically or abroad, to request correction of personal data if it has been processed incompletely or incorrectly, to request deletion or destruction of personal data if the reasons requiring processing of personal data are eliminated, to request notification of correction and deletion to third parties to whom personal data has been transferred, to object to the emergence of a result to their detriment by exclusively analyzing processed data through automated systems, to request compensation for their damages in the event that they suffer damages due to unlawful processing of personal data. 6.7. In the event that the consumer wishes to exercise any of the above-mentioned rights as a data owner, they must fill out the Data Owner Application Form in the annex of the Privacy Policy published on the Website and send the form with a wet signature in person or through a notary. Requests from data owners will be evaluated and finalized within thirty days at the latest, depending on the nature of the request, within the framework of Article 13 of the Personal Data Protection Law. Positive or negative responses to requests from data owners may be notified to data owners in writing or electronically. Data owners’ requests will be finalized free of charge as a rule, however, if responding to the request requires an additional cost, a fee may be requested in the amounts determined within the framework of the relevant legislation. 6.8. Consumers may review the entire Privacy and Personal Data Protection Policy statement published on the Website under the Privacy Principles title at any time they wish. The above-mentioned statement generally applies not only to Consumers but also to all third parties who share their personal/non-personal data for the various reasons specified in the statement. 6.9. All intellectual and industrial rights and all property rights related to all kinds of information and content on the Website and their arrangement, revision and partial and/or full use belong to and cannot be used even partially in any way without permission. reserves the right to make any changes it may deem necessary regarding the above issues. Changes are valid from the moment they are published on the Website or announced by other methods. 6.10 Other sites accessed from the Website shall have their own privacy and security policies and terms of use. The Company cannot be held responsible for the content of other sites accessed through the links on the Website, any disputes or negative consequences that may occur. 7 - GENERAL PROVISIONS 7.1. The ordered Product(s) are delivered to the Consumer or the third person/organization at the above-mentioned address, packaged and intact, together with its invoice, provided that the legal 30-day period is not exceeded. The delivery costs (shipping fee, etc.) to be paid by the Consumer, if any, are clearly stated in the order details above. 7.2. The Product(s) in stock are delivered to the cargo company to be delivered to the person and address specified by the Consumer during the order, within ten (10) days at the latest from the date of order. The Cargo Company delivers the shipments it receives from the Seller to the Consumers within an average of 7 (seven) to 30 (thirty) business days under normal conditions, depending on their distance. 7.2. If the Consumer is not at the address at the time of delivery of the Product(s) and the persons at the address do not accept the delivery, the Seller will be deemed to have fulfilled its obligation to deliver to the address. If there is no one at the address to receive the delivery, it is the Consumer’s responsibility to contact the cargo company to follow up and ensure the shipment of the products. If the Product(s) are to be delivered to a person/institution other than the Consumer, the Seller cannot be held responsible for the absence of this person/institution at the address or refusal to accept the delivery. In such cases, all damages arising from the Consumer’s late receipt of the Product(s) and the expenses incurred due to the Product(s) waiting at the cargo company and/or the return of the cargo to the Seller belong to the Consumer. 7.4. Each person who will receive the Product(s) is responsible for checking the delivery at the time of receipt and not accepting the delivery if they see a problem with the Product(s) arising from the cargo and having a report drawn up by the cargo company officer. Otherwise, the Seller will not accept any responsibility. 7.5. Delivery of the Product(s) to the Consumer within the legal maximum period of 30 days is considered on-time delivery. If delivery cannot be made within the legal maximum period of 30 days due to extraordinary circumstances (such as adverse weather conditions, earthquake, flood, fire) outside of normal sales and delivery conditions, the Seller shall inform the Consumer about the delivery by reaching them through their current contact information. In such a case, the Consumer may cancel the order, order a similar product or wait until the extraordinary situation is over. 7.6. If the Seller understands that it will not be able to supply the Product subject to the Contract, it may supply another product of equal quality and price by reaching the Consumer through their current contact information within three (3) days from the date it learns of this situation and obtaining their verbal or written approval, and shall be deemed to have fulfilled its obligation subject to the Contract in this way. The Consumer is free to give or not give such approval in all respects. In cases where the Consumer does not give approval, the Seller shall refund all payments collected, including delivery costs, within fourteen (14) days from the date of notification at the latest. Any money points or gift certificates or other awards that the Consumer has earned from an order that cannot be delivered and whose price is refunded will be cancelled. 7.7. Credit Card orders are not accepted on the Website. 7.8. When the Consumer approves the Agreement, the above-mentioned price of the Product(s) ordered and any additional costs, if any, will be collected by the payment method chosen by the Consumer. The Consumer must have paid the sales price including costs in full before receiving the Product(s). If the price of the Product(s) is not paid to the Seller in full before delivery, the Seller may unilaterally cancel the Agreement and not deliver the Product(s). 7.9. If, for any reason after the Product delivery, the Bank/financial institution to which the credit card used for the transaction belongs does not pay the Product price to the Seller or requests the amount paid back, the Product must be returned to the Seller by the Consumer within 3 days at the latest. If the non-payment of the Product price arises from an unfair instruction, objection or any defect or negligence of the Consumer to the Bank, the shipping costs will be covered by the Consumer. All other legal rights of the Seller arising from the Agreement, including the Seller's refusal to accept the return and legal pursuit regarding the receivable price of the Product, are reserved under all circumstances. 7.10. All facilities provided by credit cards, bank cards, installment cards or similar payment instruments provided by Banks and Finance Institutions are credit and/or installment payment facilities provided by the institution that directly provides the payment instrument (credit card and similar). Product sales that occur by the Consumer using the payment instruments mentioned above and in which the Seller collects the price of the product(s) all at once (at once) or in parts (step by step) are not credit or installment sales for the Parties to this Agreement, but are cash sales. The Consumer accepts, declares and undertakes that he/she will separately confirm the interest rates applied by the relevant institution and the information regarding default interest from his/her bank, that the provisions regarding interest and default interest will be applied within the scope of the credit card agreement between the Bank and the Consumer in accordance with the provisions of the legislation in force, and that the Seller has no involvement in this matter. 7.11. The Seller's legal rights in cases deemed to be installment sales by law, including the right to terminate the contract in case of non-payment of installments and/or to demand payment of the entire remaining debt together with the default interest, are available and reserved within the framework of the relevant legislation. In case of default by the Consumer, a monthly default interest is applied as stipulated by the laws in force. 7.12. In case of return of the Product(s) subject to the Order/Contract in accordance with the law and the Contract or in case of cancellation of the order, the price of the Product(s) if collected shall be refunded to the Consumer within a maximum of 15 days in accordance with the means of payment. If payment was made by credit card, the refund amount shall be notified to the Consumer's bank to be refunded to the credit card with which the transaction was made. If payment was made by credit card in installments, the bank may reflect the refunds on the Consumer's credit card statement in installments and the Seller shall have no discretion in this process. If you place an order and make payment, you are deemed to have accepted the above terms.